a) Faulty Items within 30 days of purchase:
Should you be unfortunate enough to receive a faulty item or the product develops a fault within 30 days, we will be happy to arrange to have this item collected at our expense and either repaired or exchanged to at least the same value depending on your preference. If the item has been exported then we will not cover any additional costs of collection and/or delivery.
b) Faulty Items outside 30 days of purchase but still within Manufacturers warranty period:
Should your purchase develop a fault after 30 days (but still within Manufacturers warranty period) from date of receipt we will be happy to help facilitate any warranty repairs necessary. This will not include any carriage charges, however we can arrange for our courier to collect and deliver at a pre-arranged cost. We may choose to send the item to the manufacturer or repair in our own service centre. If the repair is deemed uneconomical we reserve the right to offer an exchange or refund at our discretion.
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